Main Street Connections, LLC • Jackson, TN
Comdial MP5000 Telephone System • Details
Comdial MP5000 System
Ultimate Enterprise Telecommunications Solution
The MP5000TM is the ideal telecommunications solution for growing businesses with remote sites and road warriors, and with heavy intra-organizational calling and conferencing requirements. It's easily admistered from a single point and supports a broad spectrum of hard and soft telephone mixes and advance call handling applications. Add remote sites and users quickly and easily. Deploy advance next generation SIP and IP functionality, from peer-to-peer video calling to unified messaging, where it makes sense; preserve your esixting telecommunications infrastructure where it doesn't.
The MP5000TM delivers economical, scalable, enhanced commuincations and lightning fast ROI. Whether your business is growing in a single large campus envireonment or by launching multiple offices throughout a region or a continent, continued growth will depend increasingly on efficient, economical communication across your entire business network. The MP5000TM has established its value in a broad spectrum of business environments that depend heavily on both voice and data communications.
Comdial MP5000 Telephones
Telephones for the Comdial MP5000 Telephone System
The Comdial®MP5000TM supports a range of Vertical IP, multi-line and cordless digital and analog telephones. Listed bellow are some of those telephones that we suggest using with this system and details about them.
Edge 300 IP Speakerphone details
Its on board SIP support for peer-to-peer calling makes the Edge 300 a powerful telephone for busy professionals. Edge 300 features include an intuitive, menu driven LCD user interface, speakerphone, headset poert and built in 2-port Ethernet switch for PC and network connectivity. The Edge 300 is available with 12 or 24 programmable buttons illuminated with tri-color LEDs.
PC-based Edge Softphone
The Virtical Edge 200 Softphone application transfers many of the capabilities of your office phone plus peer-to-peer video calling to your personal computer. All you need is a VPN connection to become a live extension off the primary site and access call handling applications including conferncing, presence managment, speed dialing and call forwarding. Presto! You're in the office...no matter where you may be.
iPrimos SCS Telephone Description
These user-friendly IP telephones offer advanced features including large-screen interactive displays and the convenience of hands-free communications. Plug an iPrimo telephone directly into your secure LAN or WAN and get full-featured VoIP connectivity. No PC is Needed.
Edge 100 Speakerphone details
This family of speakerphone telephones features excellent sound quality, large interactive 6 x 24 LCD screens, Caller ID and headset ports for hands-free operation. They provide business telephone functions such as multiple line calling, music-on-hold, call transfer, conference calling, speed dial, redial and access to additional locations. The Programmable keys may be quickly customized to meet individual requirements. both the sleek Edge 100 and traditional Impact SCS (pictured bellow with the 48 button pad) include a 48-button console for offices that require a live receptionist.
Scout II Wireless Telephone Information
The Scout II is engineered to provide convenient, mobile on-site multi-line communications with a feature set similar to the Edge and Impact SCS series of desk telephones. Each Scout II telephone consists of a base unit and wireless handset.
Comdial MP5000 System • Details & Benefits
Comdial MP5000 Proven Solutions
The Value of IP Telephony
Merging the MP5000TM and a TCP/IP telecommunications network yields a rock solid VoIP solution and a
synergetic payoff: the power to use sophisticated, easily customized computer applications and existing network resources to manage voice
communications. Off the shelf Vertical applications deliver a suite of advanced call handling, call center and true unified communications and messaging
capabilities. Single-point administrating via TCP/IP from any point on the network provides visibility and surgical access into system performance
by region, individual location, department or user. Plus, configuring new sites and implementing moves, adds and changes is fast and easy.
The MP5000TM supports the latest standards-based SIP/VoIP telephony, and the ideal telecommuting solution to support moble workers and stat at homer personnel who opt to work part time or to combat fast rising travel costs. Calling features and functions are available in networked branches and remote locations. Whether in the office or not, users can access calls and messages from multiple devices, including SIP phones via conventional VPN connectivity, IP phones, digital phones, moble phones, fax, e-mail devices and more. And because the MP5000TM runs on a network, it can provide helpful "presence management" via SIP telephones - visually showing the hook status of all telephones. the Edge 200 SIP softphone also supports video calling, private enterprise instant messaging and much more.
Single and Multi User Flexibility
Flexibility your business needs
The MP5000TM can be delivered and installed only by a certified dealer or partner such as Main Street Connections, LLC as a single-site system or a multi-site unified solution for up to 14 branch offices that can be implemented and managed from headquarters. Its modular design scales quickly and easily from 8 users in a single office up to a multi-site enterprise with up to 4,800 users, 3,600 lines and 10,000 mailboxes. It al adds up to truly scalable, enhanced communications and lighting fast ROI.
Hot-Desking Creates Virtual Office Space
The MP5000TM can create virtual desks for your employees through "hot-desking." Hot-Desking enable multiple employees to customize a workstation to their own configuration preferences and credentials by simply logging in. Hot-Desking is the ideal solution when there are fewer work stations than employees. Examples include organizations running multiple work shifts, rotating employees among branch offices, shuffling workers between main office and home office or with staff that is frequently on the road. These are common solutions in real estate, law enforcement, insurance claim audit, sales, social work, inspection, career advancing, financial advising and training environments.
Ideal Telecommuting Solution
With an MP5000TM IP solution the work can move to the workers instead of the workers moving to the work. Vertical IP telephones five networked telecommuters full access to organization's voice communications infrastructure. The physical barriers to communication that once required workers to be in their offices are gone. Toll calls are eliminated. A flexible work structure is established that encourages employee retention and cuts office overhead by reducing total office space requirements and enabling satelites to be sited in non-premium areas. "Telecommuting more than pays its way," according to the state of California telecommuting pilot program.
Integrated Calling Features
One of a kind calling features
The MP5000TM platform includes basic built-in calling functions such as call forwarding and caller ID for remote and home office workers for single-site and multi-site installations. A suite of integrated messaging options provides a wide range of functions from voicemail to elite advanced voice e-mail and call recording for sing-site and multi installations. The MP5000TM platform also includes built-in unified call distribution (UCD) for basic call center requirements. Capabilities include linear and round robing station hunting and queuing ringing calls into groups. An optional UCD report generation application called UCD Reports is also available.
The Interchange Communications Suite of applications increased productivity by consolidating voice and e-mail messaging and third-party fax into
one easy-to-use Unified Messaging (UM) platform. Interchange is integrated with world standard Microsoft Outlook®.
Using the familiar Outlook graphical interface, users can handle voicemail just like e-mail messages and forward calls from their desktop. They
can also make and receive calls in combination with the Desktop Management Suit (information bellow). Users can even listen to e-mail messages
read aloud over the phone from remote locations. Other time-saving UM functions include auto-attendant, mailboxes, call recording, and Find-Me-Follow-Me.
Interchange also includes basic call center features for work groups.
The MP5000TM platform option Corporate Office is a basic in-skin messaging solution that includes auto-attendant, enhanced voice messaging, call forwarding, custom greetings and more. The cost effective application also enables callers to mark messages as urgent or private and tranfer to an alternate extension or mobile phone.
Desktop Management Suite
The MP5000TM features a suite of four Computer Telephone Integration (CTI) applications that greatly facilitate call handling and management. These powerful applications comply with TSAPI, TAPI, and CSTA standards and can be tailored to meet the particular needs of an organization. They can direct incoming calls, monitor employee availability, initiate conference calls, speed dial from a PC and much more. Four CTI solutions are available Choose the one that will best fit the demands of your business.
Designed for reception and operator console applications, Impact Attendant displays the status of all users on a PC monitor.
Provides call control and status reporting for individuals across your network.
Provides call control and status reporting for workgroups across the network.
Enables powerful call handling and messaging control that is integrated is Microsoft Outlook® and FrontPage Solutions GoldMine®
Call Center Integration
Easily controlled call center • customizable
Virtually all businesses have one for of call center or another. The MP5000TM provides options for a wide range of requirements.
QucikQ is a sophisticated solution that automatically distributes incoming calls to the best available resource. Easy to configure automated announcements welcom callers; advancec call routing and queuing techniques intelligently search for the most appropriate available call center resource. QuickQ also includes real-time monitoring and reporting tools that can be used to determine if a call center is operation at peak performance.
Optional Call Center Application
The Interchange Communications Suite call center option provides informal workgroup call centers with basic routing, real-time reporting and administration capabilities.